Spa, Pool, & Fitness Center Policies at Luxe Prime Hotels

At Luxe Prime Hotels, we strive to provide a relaxing and enjoyable wellness experience for all our guests. To ensure safety, comfort, and a premium atmosphere, we kindly ask that you adhere to the following policies when using our spa, pool, and fitness center facilities.

---

Spa Policies

Operating Hours:

• Open daily from 9:00 AM – 9:00 PM
• Last appointment accepted at 8:00 PM

Reservations & Cancellations:

• Advance reservations are recommended for all spa treatments.
• Cancellations must be made at least 4 hours before the scheduled appointment to avoid a 50% cancellation fee.

Arrival & Etiquette:

• Guests are advised to arrive 15 minutes before their appointment to check in and unwind.
• Late arrivals may result in a shortened session without a price adjustment.
• A quiet and relaxing environment is maintained; we kindly request that mobile phones be set to silent mode.

Age Restrictions:

• Spa services are available for guests 18 years and older.
• Teen-friendly treatments are available for guests aged 16-17, with parental consent.

Health Considerations:

• Guests with medical conditions (e.g., pregnancy, heart issues) should consult a doctor before booking a treatment.
• Please inform the spa staff of any allergies or health concerns before your appointment.

---

Pool Policies

Operating Hours:

• Open daily from 7:00 AM – 8:00 PM
• Pool bar service available from 10:00 AM – 7:00 PM

Usage Guidelines:

• Proper swimwear is required at all times (no cotton garments or inappropriate attire).
• Children under 12 years old must be accompanied by an adult.
• Running, diving, and rough play are strictly prohibited for safety reasons.
• Towels are available at the pool deck and must be returned after use.

Food & Beverage Policy:

• Outside food and beverages are not allowed in the pool area.
• Poolside service is available for drinks and light snacks.

Hygiene & Safety:

• Guests are required to shower before entering the pool.
• Use of the pool is prohibited for guests experiencing any illness or skin condition.

---

Fitness Center Policies

Operating Hours:

• Open 24/7 for hotel guests
• Staff assistance available from 6:00 AM – 10:00 PM

General Guidelines:

• Proper athletic attire and footwear are required.
• Towels and water bottles are provided at the entrance.
• Please wipe down equipment after use with the provided sanitizing wipes.

Age Restrictions:

• Guests must be 16 years or older to use the fitness center.
• Guests under 16 may use the facility with parental supervision.

Equipment & Safety:

• Gym equipment must be used responsibly; misuse may result in injury.
• Free weights must be re-racked after use.
• Personal trainers are available upon request for an additional fee.

---

For Assistance or Reservations:

• Spa Reservations: [e-mail]
• General Inquiries: [e-mail]
• Phone: [phone]

We appreciate your cooperation in maintaining a luxurious and welcoming environment for all guests at Luxe Prime Hotels. Enjoy your wellness experience!